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 Post subject: Interface display scale.
PostPosted: September 15th, 2021, 9:09 pm 

Joined: January 12th, 2015, 9:47 am
Posts: 57
Hello

I have in the last days have this issue with themma apps interface scale are so big for my display screen I have tried many things to fix it, but without success.. I have to use the control bar to see the full app interface I don't have this issue before.. this issue only happens with thema apps

other apps work fine with my display screen and i can control the scale

https://i.imgur.com/KAgUGad.png


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 Post subject: Re: interface display scale
PostPosted: September 16th, 2021, 4:58 am 
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Joined: March 10th, 2011, 11:14 pm
Posts: 12629
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Hi,

I can't really see the issue here.

Please make a full screen screenshot (not just small part).

And what screen resolution do you have? And zoom level in Windows?

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 Post subject: Re: Interface display scale.
PostPosted: September 16th, 2021, 11:58 am 

Joined: January 12th, 2015, 9:47 am
Posts: 57
here full screen https://i.imgur.com/tD1Cfhd.png

my real screen resolution 1920x1080

i use rdp

zoom level in Windows are normal i try it nothing change


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 Post subject: Re: Interface display scale.
PostPosted: September 16th, 2021, 1:02 pm 
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Joined: March 10th, 2011, 11:14 pm
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That's definitely not 1920x1080, I use Full HD resolution personally (even with bigger zoom, everything is fine). Everything is fine with standard HD as well. That seems much lower.

PM me RDP login details.

Will take a look.

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 Post subject: Re: Interface display scale.
PostPosted: September 16th, 2021, 1:55 pm 

Joined: January 12th, 2015, 9:47 am
Posts: 57
1920x1080 are my real screen .. the rdp resolution is the same and i cant change a thing there
i dont know what this happen other apps are fine


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 Post subject: Re: Interface display scale.
PostPosted: September 16th, 2021, 2:03 pm 
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Joined: March 10th, 2011, 11:14 pm
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PM me RDP login details.

Will take a look.

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 Post subject: Re: Interface display scale.
PostPosted: September 16th, 2021, 9:51 pm 
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Joined: March 15th, 2011, 5:44 pm
Posts: 119
When starting the app you used different PC (bigger monitor) and then you coneced to RDP with smaller (laptop) screen.

Just restart the app in smaller monitor PC and it will be fine for both monitor's...


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 Post subject: Re: Interface display scale.
PostPosted: October 27th, 2022, 12:01 pm 

Joined: April 17th, 2012, 4:05 pm
Posts: 64
jim24 wrote:
1920x1080 are my real screen .. the rdp resolution is the same and i cant change a thing there
i dont know what this happen other apps are fine


Hi Freedy I have the same problem also for me TP is not displayed correctly on 2 TP please help


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 Post subject: Re: Interface display scale.
PostPosted: October 27th, 2022, 12:48 pm 
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See the stefan-te answer above.

If it's the same - PM me more details.

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